Certified Peer Support Specialist
Company: PermiaCare
Location: Midland
Posted on: May 3, 2024
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Job Description:
Job Number: 334Location: MidlandSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $18.42 per hour. Sign on bonus may be
available.Shift: M-F 8am - 5pm; Assigned work hours may change as
the needs of the agency and clients changeDriving required: YTravel
required: YSettings: office, fieldPOSITION SUMMARY/JOB PURPOSE:Peer
Specialists provide services under the Certified Community
Behavioral Health Clinic (CCBHC) model which offers a more
comprehensive, holistic, and integrated model of treatment. Mental
Health Peer support services are services designed and delivered by
individuals who have experienced a mental challenge and are in
recovery or family members of those who have experienced a mental
health challenge and are in recovery. Peer support services foster
hope and promote a belief in the possibility of recovery. The
Mental Health Peer Specialist assists individuals with mental
illness throughout the recovery process, helps individuals gain
skills to promote recovery, helps individuals access resources, and
helps individuals regain confidence to succeed in society. Mental
Health Peer Specialists will work closely with other staff to help
individuals navigate services entry, close gaps in services,
provide transportation, and to access resources in the community.
By providing assistance in a non-judgmental and compassionate
manner, this position helps individuals to better understand their
own situations and develop coping mechanisms to make positive
change.This position works independently, under limited
supervision, reporting major activities through periodic
meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education
Required: High School Diploma or GEDExperience Required: At least 1
year of experience working with individuals with mental
illness.Registration, Certification, Licensure or other
Qualifications Required: Must maintain a valid Texas Driver's
license, auto liability insurance and a driving record acceptable
to PermiaCare's insurance requirements.Required to pass criminal
history and background checks as well as pre-employment drug
screen.Must obtain Mental Health Peer Specialist certification
within 6 months.ESSENTIAL DUTIES AND RESPONSIBILITIES:Provide
direct support services to clients as directed by supervisor
including help patients navigate PermiaCare and other systems
within the community, use evidence-based models to enhance the
delivery of peer support services, transport individuals, assist
with understanding and communicating with medical personnel.
Provide holistic care across the health spectrum by addressing all
needs identified by client.Provide indirect support services to
clients as directed by supervisor. Encourage and/or include
participation of family members and others important to the client,
subject to privacy and confidentiality requirements and client's
consent.Provide individual and group peer support services to
consumers with severe and persistent mental illness (if
applicable.)Participate in Advisory Committees as assigned.Be
supportive of client and encourage them to utilize choice and voice
in their treatment and recovery goals.Facilitate the development of
a sense of wellness and self-worth in clients. Provide emotional
support and encouragement to peers who are struggling.Listen to
peers and offer advice or resources to help them cope with
difficult situations.Assist peers in identifying and accessing
available resources in the community.Advocate for the rights of
peers and ensure their safety.Document peer interactions,
conversations and progress.Education peers on topics such as mental
health, substance use and self-care.Meet unit performance measures
or targets.Maintain assigned caseload of individuals with mental
illness.Coordinate services to designated caseload.Enter accurate
and appropriate documentation of services within timeframe
required.Maintain confidentiality of sensitive records and
treatment information, client files and protected health
information in compliance with HIPAA, laws, rules and regulations,
and established procedures.Maintain regular and reliable physical
on-site attendance. Regular attendance, dependability, and
promptness are required for the scheduled work day 100% of the
time, to ensure consistency and completeness of program's
processes.Comply with the Abuse, Neglect, and Exploitation policy
and reporting requirements.Adhere to the Code of Conduct and
Standards of Behavior policy requirements.Establish and maintain
effective work relationships with individuals served and their
families, supervisors, co-workers and visitors by demonstrating
cooperative, courteous and respectful behavior at all
times.Communicate regularly with supervisor.Open and process
mail/email in a timely manner.Answer phone, collect phone messages
and respond to requests timely and accurately.Maintain safe and
clean working environment by complying with procedures, rules and
regulations.Perform all work functions and interactions using a
trauma informed approach.Display professionalism when representing
PermiaCare and the program in the community.Maintain compliance
with legal requirements and company policies and
procedures.Maintain valid and current driver's license, auto
insurance, acceptable driving record and reliable transportation at
all times. Driving may be required for this position.Complete all
training as assigned prior to due date.Other duties as
assigned.MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not
designated as essential for the purposes of ADA; they are still
required duties):Fill in for other Peer Support Specialists as
needed.Apply knowledge of the Medicaid covered services for this
position, the proper application of these services, and the codes
used to describe these services.Progress notes clearly show
progress or lack of progress in accordance with current provider
agreement. (Meeting Minimum Requirements of Current Internal
Provider Agreement).Engage in direct work with clients and in
indirect work that supports their work with clients. Direct work
includes advocacy, connecting to resources, experiential sharing,
building community, relationship building, group facilitation,
skill building/mentoring/goal setting, and
socialization/self-esteem building.Complete required documentation
within timeframe assigned.Provide translation, if
applicable.Participate in team meeting or staffings.Participate in
community activities and/or attends community meetings as
needed.Participate in workgroups and committees as
assigned.KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:Knowledge of
mental illness, treatment and systems of care.Knowledge of
Medicaid, Medicaid covered services and the proper application of
these services.Ability to provide support to individuals in a
non-judgmental and compassionate manner.Knowledge of community
resources.Knowledge of HIPAA and ability to protect
confidentiality.Effective multi-tasking skills.Good organizational
skills.Welcoming, positive behavior.Ability to express self clearly
and effectively, orally and in writing.Effective time management
skills.Exceptional customer service skills, including positive
attitude.Cultural sensitivity.Dependable attendance and
punctuality.Knowledge of trauma informed theories, principles and
practices.Flexibility and adaptability to different work
environments.Excellent computer skills, including Word, Excel,
Outlook, and Electronic Health Records (EHR).Reading and
comprehending.Reasoning and analyzing.Ability to coordinate with
various inter-agency personnel.Ability to fulfill PMAB and
CPR/First Aid requirements.Ability to work independently.Good
interpersonal skills, including ability to build rapport with
individuals including co-workers.Ability to display comfort in
interacting with individuals of diverse cultural, ethnic and
economic backgrounds and with social service, healthcare,
educational and criminal justice organizations, as needed.Ability
to acquire and utilize new skills as the job requires.Ability to
work cooperatively and productively with supervisor, individuals,
co-workers, and groups of persons at all levels of activity,
contributing to a spirit of teamwork.Ability to maintain highly
confidential information.Ability to remain calm in stressful
situations.Ability to plan and schedule work and implement
directives without constant supervision.Model professionalism by
appropriate dress, language, ethics and work habits.Ability to
drive personal and/or company vehicle. This position may require
travel to agency program sites, community and residential sites,
and/or locations outside the PermiaCare catchment area. This
position may require transport of agency individuals and/or
individuals served.PHYSICAL REQUIREMENTS:Abilities Required:Light
Lifting, under 15 lbsLight Carrying, under 15
lbsWalkingStandingSittingOperating office equipmentOperating motor
vehicleAbility to seeHearing (with aid)Ability to writeAbility to
countAbility to readAbility to tell timeOther (specify): driving
required. May require some travel after hours and
overnight.WORKSITE CONDITIONS:TravelInsideWorking closely with
othersWorking aloneADA Statement: Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.EEO Statement: PermiaCare is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, ethnicity, national origin, sex, sexual orientation, gender
identity, religion, age, disability, veteran status, genetic
information, or any other characteristic protected by state or
federal law.This job description is not designed to cover or
contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is at-will.
PM22PIadd26fbed09f-25660-34348038
Keywords: PermiaCare, Midland , Certified Peer Support Specialist, Other , Midland, Texas
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