Medical Assistant Specialist
Company: PermiaCare
Location: Midland
Posted on: April 23, 2024
Job Description:
Job Number: 172Location: MidlandSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $14.67 per hour. Sign on bonus may be
available.Shift: M-Th 7:30am - 5:30pm F 8am -12pm; Assigned work
hours may change as the needs of the agency and clients
changeDriving required: YTravel required: YSettings: officePOSITION
SUMMARY/JOB PURPOSE:The Medical Assistant Specialist is responsible
for performing clerical and administrative duties for both the
Primary Care and Bridges Behavioral Health clinics. This position
will answer phones, schedule medical appointments, take messages,
data enter notes, contact clients to notify of pending
appointments, pull records for staff, screen charts for
deficiencies, file/scan forms to charts, perform benefits
eligibility determination, obtain authorizations, post
payments/charges, and accurately process third party billing
activity. The Medical Assistant Specialist will coordinate basic
medical and non-medical aspects of a patient's treatment by
triaging, preparing and sanitizing patient rooms for use,
performing basic laboratory procedures/tests, conducting
comprehensive medical history interviews with individuals with
mental illness, and educating and managing medications with
provider instructions.This position works independently, under
limited supervision, reporting major activities through periodic
meetings.EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:Education
Required: High School Diploma or GED. CNA or CMA
certification.Experience Required: At least 6 months experience in
a healthcare setting.Registration, Certification, Licensure or
other Qualifications Required:
- Must maintain a valid Texas Driver's license, auto liability
insurance and a driving record acceptable to PermiaCare's insurance
requirements.
- Required to pass criminal history and background checks as well
as pre-employment drug screen.
- Valid and current Texas Certified Nursing Aide (CNA) or
Certified Medication Aide (CMA) certification.ESSENTIAL DUTIES AND
RESPONSIBILITIES:
- Perform benefits eligibility determinations by calling
insurance company or reviewing website.
- Ensure all patient charges, including labs are entered into the
billing system and reconciled on a daily basis.
- Follow up on denied claims.
- Collect blood, urine, fecal cultures and other lab specimens,
log the specimens, and prepare them for testing.
- Investigate and resolve differences revealed from reports.
- Screen charts for deficiencies.
- Collect vital signs and accurately document data entry.
- Perform general office duties, such as answering telephones,
taking messages and greeting patients.
- Schedule and confirm appointments.
- Prepare vaccines and other equipment used for routine
diagnostic tests (EKG, breathing treatments) as directed by
provider orders.
- Administer vaccines as directed by provider orders.
- Follow up on patient calls, lab results, patient questions, and
authorizing drug refills, while providing prescription information
to pharmacies weekly.
- Meet unit performance measures or targets.
- Enter accurate and appropriate documentation of services within
timeframe required.
- Maintain confidentiality of sensitive records and treatment
information, client files and protected health information in
compliance with HIPAA, laws, rules and regulations, and established
procedures.
- Maintain regular and reliable physical on-site attendance.
Regular attendance, dependability, and promptness are required for
the scheduled work day 100% of the time, to ensure consistency and
completeness of program's processes.
- Comply with the Abuse, Neglect, and Exploitation policy and
reporting requirements.
- Adhere to the Code of Conduct and Standards of Behavior policy
requirements.
- Establish and maintain effective work relationships with
individuals served and their families, supervisors, co-workers and
visitors by demonstrating cooperative, courteous and respectful
behavior at all times.
- Communicate regularly with supervisor.
- Open and process mail/email in a timely manner.
- Answer phone, collect phone messages and respond to requests
timely and accurately.
- Maintain safe and clean working environment by complying with
procedures, rules and regulations.
- Perform all work functions and interactions using a trauma
informed approach.
- Display professionalism when representing PermiaCare and the
program in the community.
- Maintain compliance with legal requirements and company
policies and procedures.
- Maintain valid and current driver's license, auto insurance,
acceptable driving record and reliable transportation at all times.
Driving may be required for this position.
- Complete all training as assigned prior to due date.
- Other duties as assigned.MARGINAL DUTIES AND RESPONSIBILITIES
(these duties are not designated as essential for the purposes of
ADA; they are still required duties):
- Fill in for other nursing or Bridges staff as needed.
- Attend staff meetings as needed.
- Inventory and order medical, lab or office supplies or
equipment.
- Provide translation, if applicable.
- Participate in team meeting or staffings.
- Participate in community activities and/or attends community
meetings as needed.
- Participate in workgroups and committees as assigned.KNOWLEDGE,
SKILLS, ABILITIES AND COMPETENCIES:
- Knowledge of mental illness and treatment.
- General knowledge of nursing.
- Ability to operate telephone system and basic office
equipment.
- Ability to operate calculator.
- Knowledge of state and federal laws as they pertain to
physician's prescriptions and side effects of medications.
- Knowledge of HIPAA and ability to protect confidentiality.
- Effective multi-tasking skills.
- Good organizational skills.
- Welcoming, positive behavior.
- Ability to express self clearly and effectively, orally and in
writing.
- Effective time management skills.
- Exceptional customer service skills, including positive
attitude.
- Cultural sensitivity.
- Dependable attendance and punctuality.
- Knowledge of trauma informed theories, principles and
practices.
- Flexibility and adaptability to different work
environments.
- Excellent computer skills, including Word, Excel, Outlook, and
Electronic Health Records (EHR).
- Reading and comprehending.
- Reasoning and analyzing.
- Ability to coordinate with various inter-agency personnel.
- Ability to fulfill PMAB and CPR/First Aid requirements.
- Ability to work independently.
- Good interpersonal skills, including ability to build rapport
with individuals including co-workers.
- Ability to display comfort in interacting with individuals of
diverse cultural, ethnic and economic backgrounds and with social
service, healthcare, educational and criminal justice
organizations, as needed.
- Ability to acquire and utilize new skills as the job
requires.
- Ability to work cooperatively and productively with supervisor,
individuals, co-workers, and groups of persons at all levels of
activity, contributing to a spirit of teamwork.
- Ability to maintain highly confidential information.
- Ability to remain calm in stressful situations.
- Ability to plan and schedule work and implement directives
without constant supervision.
- Model professionalism by appropriate dress, language, ethics
and work habits.
- Ability to drive personal and/or company vehicle. This position
may require travel to agency program sites, community and
residential sites, and/or locations outside the PermiaCare
catchment area. This position may require transport of agency
individuals and/or individuals served.PHYSICAL
REQUIREMENTS:Abilities Required:
- Light Lifting, under 15 lbs
- Light Carrying, under 15 lbs
- Walking
- Standing
- Sitting
- Operating mechanical equipment
- Operating office equipment
- Operating motor vehicle
- Ability to see
- Hearing (with aid)
- Ability to write
- Ability to count
- Ability to read
- Ability to tell timeOther (specify): driving required. May
require some travel after hours and overnight.WORKSITE CONDITIONS:
- Travel
- Inside
- Working closely with others
- Working aloneADA Statement: Reasonable accommodations may be
made to enable individuals with disabilities to perform essential
functions.EEO Statement: PermiaCare is committed to hiring and
retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer, making decisions without regard to race,
color, ethnicity, national origin, sex, sexual orientation, gender
identity, religion, age, disability, veteran status, genetic
information, or any other characteristic protected by state or
federal law.This job description is not designed to cover or
contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is at-will.
PM22PI94c80432611d-25448-34280675
Keywords: PermiaCare, Midland , Medical Assistant Specialist, Healthcare , Midland, Texas
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