Service Advisor
Company: Star Auto Group
Location: Big Spring
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Service Advisor – Automotive We
need a Service Advisor who is an expert in the art and science of
customer service. Must be able to greet guests, schedule
appointments and act as a liaison between customers and service
techs. If you can make customers feel welcome and confident that
their needs are being met, then our dealership may be your next
career home. Put your people skills to work for us and find out
more now. Job Responsibilities Greet service department customers
promptly and courteously—attitude is everything! Listen to
customers and clearly translate repair needs to techs Upsell
additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates Adhere to policies on
vehicle care and operation Follow up on each repair and keep
customers informed of progress Sell and manage extended warranties
Inspect repair quality and ensure all work is complete Notify
customers when vehicles are ready for pick up Review and explain
repairs and associated costs with customers Handle minor customer
concerns and complaints Keep Service Manager informed of all
problems and potential problems Maintain Customer Satisfaction
Index (CSI) scores in accordance with dealership standards Benefits
401(k) 401(k) matching Dental insurance Health insurance Paid time
off Vision insurance About Us Star Cars located in Big Country area
of West TX. We treat the needs of each individual customer with
paramount concern. We know that you have high expectations, and as
a car dealer we enjoy the challenge of meeting and exceeding those
standards each and every time. We are always looking for bright,
motivated, and energetic professionals to add to our world-class
team. Our dealership works as a team, and our team strives to be
the best for our customers. If you feel that your skills would be a
valuable asset to our customers, we want to know you!
Keywords: Star Auto Group, Midland , Service Advisor, Customer Service & Call Center , Big Spring, Texas
