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Assistant Community Manager

Company: Trinity Property Consultants
Location: Odessa
Posted on: January 11, 2022

Job Description:

Be a part of a high-end apartment brand that is highly focused on luxury and location. Our Arrive portfolio continues to grow as we acquire communities in some of the nation's most desirable metropolitan areas and city centers. We are currently seeking personalities with a commitment to quality and a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to cultivating exceptional community environments and guided by our values.Job Description:Provide superior customer serviceAssist in conducting market surveysShow, lease, and move in prospective community membersUpdate unit availability dailyProcess rental applicationsProcess maintenance work ordersAdhere to the Trinity operating procedures and policiesReceive and process collections in accordance with company standardsCollect past due balances from former community membersClerical and phone supportMaintain all resident files, ensuring completeness and accuracy of all paperwork and documentationMaintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected to ensure all apartments are move-in ready to Trinity's standardsDemonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community ManagerConduct community member move-out apartment inspections and complete deposit accountings with Community Manager's approvalMaintain all account records and transactions including NSF's, rent allowances, concessions, rent increases, and other management approved debits and creditsAdditional tasks or duties assigned by Community Manager Special Requirements:Physical demands:The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.Attendance/Travel:This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. The position also requires regular attendance and active participation/planning at company functions and events. Essential Functions:Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:Handle high stress situations effectivelyExhibit strong leadership skillsExcellent communication skillsSuperior collection skillsAdministrative and organizational skillsTime management skills and ability to prioritize wiselyCustomer service orientationStrong sales backgroundKnowledge of state law as it relates to fair housing Qualifications: Computer Skills:Intermediate computer and Internet knowledgeIntermediate knowledge of MS Word, Excel, and OutlookPrefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident CheckLearning and Development:Maintain a commitment to ongoing professional development and career growth through our company's continuing education programsEducation:High school education or equivalent is requiredCPM, CAM, RMP, or CMCA Certifications are preferred but not requiredAccurately perform intermediate mathematical functions and use all on-site resident management software functionsProfessional Experience:Two years of experience in residential property management in the Multifamily Industry is required We've Got You Covered!Medical, Vision, & 125 PlanWe cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums.Retirement PlansPrepare for retirement and ramp up your 401(k) savings with a 2% employer match.Group Life, Long-Term, and Short-Term Disability InsuranceWe provide up to $25,000 of coverage if the unimaginable occurs.Paid Holidays & VacationEnjoy 11 paid holidays and accrue anywhere from 2 - 4 weeks of paid vacation as you accumulate years of service. (available after 90 days of employment, full-time employees)2 weeks of accrued paid vacation annually in the first 2 years of service3 weeks of accrued paid vacation annually after 2 years of service4 weeks of accrued paid vacation annually after 6+ years of serviceSick TimeNot feeling well? We provide you with 48 hours of sick pay each year.Referral BonusesGreat Talent Knows Great Talent - Bonuses provided for hires made through employee referralsVolunteer Time-OffIf you need a day off to volunteer in your community, we'll provide you with the support you need. Discounts & ScholarshipsSave with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!Additional Perks Include.....Employee Assistant Program (EAP)Health Advocate and Travel Assistance ProgramGenerous Emergency On-Call Policy for Facilities Team MembersBereavement Pay if dealing with an unfortunate death in the familyCompetitive Bonus & Commission StructuresExtensive Professional Development Training and Reimbursement ProgramOpportunities for Advancement COVID-19 Response:At Trinity, we prioritize the health of our residents and employees. Due to COVID-19, for health and safety purposes, we have implemented an Emergency Preparedness Committee and have been adhering to all CDC, NMHC, and NAA preparedness recommendations on a local and national level. For more information, visit more at:

Keywords: Trinity Property Consultants, Midland , Assistant Community Manager, Executive , Odessa, Texas

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