Youth Mental Health Case Manager
Company: PermiaCare
Location: Midland
Posted on: April 19, 2024
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Job Description:
Job Number: 238Location: MidlandSupervises: NFLSA:
Non-ExemptDivision: MHSalary: $20.65 per hour. Sign on bonus may be
available.Shift: M-F 8am - 5pm; may require a flexible work
schedule; Assigned work hours may change as the needs of the agency
and clients changeDriving required: YTravel required: YSettings:
office, fieldPOSITION SUMMARY/JOB PURPOSE:The Youth Mental Health
Case Manager provides evidence-based services to children and their
families in maintaining or improving their ability to function in
the community and work toward their recovery goals. This position
assists youth with mental illness and/or behavioral issue and their
families access medical, social, educational and other appropriate
services. This position encourages youth to live their best lives
through support, resources, skills training, parent training,
safety planning, crisis intervention, and many other services. The
Youth Mental Health Case Manager works in collaboration with other
agencies within the community and state to link youth and their
families to other needed services. This position provides
monitoring, assessment, service planning and coordination, and
skills training and development.This position works independently,
under limited supervision, reporting major activities through
periodic meetings.EDUCATION, EXPERIENCE, OTHER
QUALIFICATIONS:Education Required: A Bachelor's degree from an
accredited college or university with a major in psychology, social
work, medicine, nursing, rehabilitation, counseling, sociology,
human growth and development, physician assistance, gerontology,
special education, educational psychology, early childhood
education or early childhood intervention or a bachelor's degree
with at least 30 hours of coursework in the previous
fields.Experience Required: Previous experience in the field of
mental health or social services preferred.Registration,
Certification, Licensure or other Qualifications Required: Must
maintain a valid Texas Driver's license, auto liability insurance
and a driving record acceptable to PermiaCare's insurance
requirements.Required to pass criminal history and background
checks as well as pre-employment drug screen.Must obtain QMHP
certification within 6 months of hire.ESSENTIAL DUTIES AND
RESPONSIBILITIES:Complete and update Recovery Plans prior to due
date.Update Uniform Assessments Forms prior to due date.Develop
appropriate Crisis/Safety Plans.Provide skills training with youth
face to face.Provide parent skills training face to face.Provide
routine case management, monitoring and observation with youth and
their families.Provide Wraparound Facilitator services as regulated
by the State, if certified.Ensure service plans incorporate the
findings of the intake assessment, uniform assessment and
individual choices of the youth as well as clearly identify client
needs, goals and strategies for achieving goals.Ensure recovery
plan reviews clearly show progress or lack of progress for the last
required period.Learn and apply the Medicaid covered services for
this position, the proper application of these services and the
codes used to describe these services.Assess individual
needs.Develop, implement and review recovery plans and work with
other community resources in meeting and achieving the individual
and family service needs.Provide clerical services, service
coordination, and outreach and engagement activities to caseload
including completion of needs assessment, individualized recovery
planning, referral to appropriate services, monitoring of needs,
and community engagement.Provide crisis services and problem
solving assistance to caseload as well as families.Provide
treatment planning per program guidelines.Address problems such as
risk of harm, crisis intervention and resolution, substance abuse,
family/relationship differences, limited community involvement,
individual's understanding of illness, medication non-compliance,
limited coping skills.Complete Uniform Assessment and Wraparound
plans.Develop and review recovery plans.Perform follow up and
monitor status of patient care.Provide case management and rehab
services, including assessment, service plan development,
coordinating services, monitoring advocacy and family
education.Provide YES services for caseload of seriously
emotionally disturbed youth.Track progress toward goals and
objectives and adjust wraparound plans as needed.Attend peer review
meetings as required.Obtain client vitals and enter into required
documentation, as required.Meet unit performance measures or
targets.Maintain assigned caseload.Coordinate appropriate services
to designated caseload.Enter accurate and appropriate documentation
of services within timeframe required.Maintain confidentiality of
sensitive records and treatment information, client files and
protected health information in compliance with HIPAA, laws, rules
and regulations, and established procedures.Maintain regular and
reliable physical on-site attendance. Regular attendance,
dependability, and promptness are required for the scheduled work
day 100% of the time, to ensure consistency and completeness of
program's processes.Comply with the Abuse, Neglect, and
Exploitation policy and reporting requirements.Adhere to the Code
of Conduct and Standards of Behavior policy requirements.Establish
and maintain effective work relationships with individuals served
and their families, supervisors, co-workers and visitors by
demonstrating cooperative, courteous and respectful behavior at all
times.Communicate regularly with supervisor.Open and process
mail/email in a timely manner.Answer phone, collect phone messages
and respond to requests timely and accurately.Maintain safe and
clean working environment by complying with procedures, rules and
regulations.Perform all work functions and interactions using a
trauma informed approach.Display professionalism when representing
PermiaCare and the program in the community.Maintain compliance
with legal requirements and company policies and
procedures.Maintain valid and current driver's license, auto
insurance, acceptable driving record and reliable transportation at
all times. Driving may be required for this position.Complete all
training as assigned prior to due date.Other duties as
assigned.MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not
designated as essential for the purposes of ADA; they are still
required duties):Fill in for other staff as needed.Participate in
CRCG, as needed.Participate in collaboration meetings with other
agencies, such as wrap meetings and staffings, as needed.Serve as
backup to crisis intervention team.Serve as a resource for other
Centers and the community.Provide translation, if
applicable.Participate in team meeting or staffings.Participate in
community activities and/or attends community meetings as
needed.Participate in workgroups and committees as
assigned.KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:Advanced
knowledge of mental illness and treatment.Ability to work with
children and adolescents and their families.Knowledge of community
resources.Knowledge of Medicaid policies and procedures.Knowledge
of HIPAA and ability to protect confidentiality.Effective
multi-tasking skills.Good organizational skills.Welcoming, positive
behavior.Ability to express self clearly and effectively, orally
and in writing.Effective time management skills.Exceptional
customer service skills, including positive attitude.Cultural
sensitivity.Dependable attendance and punctuality.Knowledge of
trauma informed theories, principles and practices.Flexibility and
adaptability to different work environments.Excellent computer
skills, including Word, Excel, Outlook, and Electronic Health
Records (EHR).Reading and comprehending.Reasoning and
analyzing.Ability to coordinate with various inter-agency
personnel.Ability to fulfill PMAB and CPR/First Aid
requirements.Ability to work independently.Good interpersonal
skills, including ability to build rapport with individuals
including co-workers.Ability to display comfort in interacting with
individuals of diverse cultural, ethnic and economic backgrounds
and with social service, healthcare, educational and criminal
justice organizations, as needed.Ability to acquire and utilize new
skills as the job requires.Ability to work cooperatively and
productively with supervisor, individuals, co-workers, and groups
of persons at all levels of activity, contributing to a spirit of
teamwork.Ability to maintain highly confidential
information.Ability to remain calm in stressful situations.Ability
to plan and schedule work and implement directives without constant
supervision.Model professionalism by appropriate dress, language,
ethics and work habits.Ability to drive personal and/or company
vehicle. This position may require travel to agency program sites,
community and residential sites, and/or locations outside the
PermiaCare catchment area. This position may require transport of
agency individuals and/or individuals served.PHYSICAL
REQUIREMENTS:Abilities Required:Light Lifting, under 15 lbsLight
Carrying, under 15 lbsWalkingStandingSittingOperating office
equipmentOperating motor vehicleAbility to seeHearing (with
aid)Ability to writeAbility to countAbility to readAbility to tell
timeOther (specify): driving required. May require some travel
after hours and overnight.WORKSITE CONDITIONS:TravelInsideWorking
closely with othersWorking aloneADA Statement: Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential functions.EEO Statement: PermiaCare is
committed to hiring and retaining a diverse workforce. We are proud
to be an Equal Opportunity Employer, making decisions without
regard to race, color, ethnicity, national origin, sex, sexual
orientation, gender identity, religion, age, disability, veteran
status, genetic information, or any other characteristic protected
by state or federal law.This job description is not designed to
cover or contain a comprehensive list of duties, activities or
responsibilities that are required of the employee for this job.
Duties, activities and responsibilities may change or new ones may
be assigned at any time with or without notice. This job
description does not constitute an employment contract with
PermiaCare. Employment is
at-will.PM22PI08c0a2244a6e-25660-33555889
Keywords: PermiaCare, Midland , Youth Mental Health Case Manager, Executive , Midland, Texas
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