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Customer Success Manager Enterprise

Company: VirtualVocations
Location: Midland
Posted on: June 10, 2024

Job Description:

A company is looking for a Customer Success Manager, Enterprise

Key Responsibilities:

Lead post-sales activities for enterprise customers, including onboarding, implementation, and renewal
Act as the voice of the customer within the company
Develop trusted advisor relationships with key accounts and drive adoption and retention

Required Qualifications:

3-5 years of experience in Customer Success at a SaaS company
Experience in the security or compliance industry preferred
Ability to build strong relationships with C-level executives
Technical competency to understand the company's software and work with highly technical customers
Proven track record of long-term customer retention and hitting retention targets

Keywords: VirtualVocations, Midland , Customer Success Manager Enterprise, Executive , Midland, Texas

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