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Associate Account Manager

Company: Republic Services
Location: Midland
Posted on: August 14, 2019

Job Description:

POSITION SUMMARY:-- The Associate Account Manager ? Small & Large Container is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. The Associate Account Manager ? Small & Large Container is responsible for making outbound calls and receiving inbound calls to retain business with Republic Services? smaller, less complex commercial and industrial customers; and increasing the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.PRINCIPAL RESPONSIBILITIES:--

  • --Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis
  • Develops and maintains a thorough knowledge of the Company?s available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.
  • Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.
  • Responds to all cancellation requests in alignment with the established escalation policy.
  • Proactively communicates with or responds to customers in support of company pricing initiatives.
  • Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
  • Responsible for capturing customer emails, minimizing rate restrictions and customer credits.
  • Increases customer penetration by selling full suite of Republic Services products.
  • Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
  • Performs other job-related duties as assigned.PREFERRED QUALIFICATIONS:--
    • Bachelor?s Degree in Business, Marketing, Sales or related field.
    • Waste or transportation industry experience.--MINIMUM QUALIFICATIONS:--
      • High school diploma or G.E.D. (Required)
      • Minimum of 1 year of customer service experience. (Required)
      • Valid driver?s license. (Required)Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

        The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.-- Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

        Company Description:

        Republic Services, Inc. is an industry leader in U.S. recycling and waste services. Through its subsidiaries, Republic---s collection companies, transfer stations, recycling centers and landfills focus on providing reliable environmental services and solutions for 14 million commercial, industrial, municipal and residential customers.Each day, Republic empowers more than 31,000 exceptional employees to do their best work. The Company takes pride in the commitment to the safety of employees and communities; customer engagement; environmental stewardship and sustainable practices; community involvement, and innovation in all aspects of its business operations. Republic strives to be an employer of choice for top talent and works to create and maintain an environment that attracts, develops and retains people who are aligned to serve customers and preserve the planet.

Keywords: Republic Services, Midland , Associate Account Manager, Executive , Midland, Texas

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