Hotel Front Desk Clerk

Company: Super 8 Motels
Location: Midland
Posted on: September 22, 2022

Job Description:

We are looking for a PART TIME with possibility of full time Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Must be able to work overnights. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Shifts330pm-1130pm1130pm-730amBilingual is a plus Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Maintain updated records of bookings and payments Fold terry/linen Keep the hotel clean Breakfast Skills Work experience as a Hotel Front Desk Agent, Receptionist or Customer Service Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skillsJob Types: Part-time, Full-timePay: $11.00 - $12.00 per hourBenefits: Employee discountSchedule: 8 hour shift Holidays Monday to Friday Night shift Weekend availabilityAbility to commute/relocate: Midland, TX 79701: Reliably commute or planning to relocate before starting work (Required)Experience: Bilingual: 1 year (Required) Front desk: 1 year (Preferred) Organizational skills: 1 year (Preferred) Customer service: 1 year (Preferred) Hotel experience: 1 year (Preferred)Work Location: One location

Keywords: Super 8 Motels, Midland , Hotel Front Desk Clerk, Hospitality & Tourism , Midland, Texas