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Field Service Technician - Printers, POS

Company: eXcell
Location: Odessa
Posted on: April 9, 2021

Job Description:

At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. * * * Contract to Hire Opportunity * * * We are currently in need of a Dispatch Field Service Tech to perform break-fix work in the Odessa area. Coverage area includes the following cities: Midland , Odessa, Lubbock, Amarillo, Abilene, and surrounding towns. Standard hours are Mon-Fri, 9am to 6pm with on-call rotations required to include nights and weekends every other week.

  • Technician will travel to each client's location to provide services
  • Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
  • Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, printers, and POS
  • Will perform Printer support including hardware break-fix, IMAC, and project work
  • Works under general supervision Required qualifications:
    • 1+ year(s) supporting printers and/or MFDs (multi-function displays), including software and break-fix
    • 1+ year(s) of customer service experience
    • POS support skills required
    • Reliable transportation required (this is a driving position - reimbursed accordingly)
    • Must be able to work staggered or late shifts possibly including evenings and/or weekends
    • Need to be very personable as they will be interacting with a wide range of users and environments
    • Ability to work on a ladder or lift required
    • Ability to lift up to 50lbs. required Preferred qualifications:
      • OEM Printer Warranty Certifications
      • OEM Laptop / Desktop Warranty Certifications
      • Server experience would be a bonus W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** e X cell --- Supports Equal Employment Opportunity** e X cell ---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Keywords: eXcell, Midland , Field Service Technician - Printers, POS, IT / Software / Systems , Odessa, Texas

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