Cluster Director of Sales - Hampton Inn Midland

Company: Lodgco Hospitality
Location: Midland
Posted on: September 13, 2020

Job Description:

At Lodgco Hospitality, we are as committed to our associates as we are to our guests. After all, an energetic, empowered and well-trained workforce is essential to our success. We strive to be your employer of choice in the Hospitality industry, by offering competitive wages, great benefits, and a promise to offer a path to grow. Come join our team and experience the excitement of working in a culture where hard work and dedication is recognized and rewarded.

Position: Cluster Director of Sales - Hampton Inn Midland

Location: Midland, MI

# of Openings: 1

JOB SUMMARY: The Cluster Director of Sales is responsible for creating and executing the overall sales strategy for the Midland Hampton Inn, Midland Residence Inn, and Midland SpringHill Suites.

ESSENTIAL JOB FUNCTIONS:

Develop and execute marketing and sales strategies for each hotel/deployed segment (Marketing Plan, Quarterly action plans)

Execute key brand initiatives

Ensure brand website has correct and relevant information

Demonstrate guest service by responding to guests’ needs promptly and with enthusiasm

Knowledge of all corporate and group business in the market and where that business stays

Solicit new business from key demand generators by deployed segment

Identify and maintain communications with the hotel’s key accounts and re-solicit repeat business

Develop relationships within community to strengthen and expand customer base

Attend local networking, trade show, and CVB events

Market the hotel through local advertising, blitzes, direct mail, etc.

Read and understand sales budgets while meeting and/or exceeding budgeted revenue

Participate in weekly revenue meetings

Complete Displacement Analysis as needed

Complete weekly and monthly sales reports

Review daily reports for new opportunities and analyze for revenue opportunities

Analyze competition’s strengths and weaknesses for each market segment

Meet or exceed weekly/month activity goals (site tours, sales calls, tele-prospecting and cold calls)

Maintain account files in sales CRM with all activities tracked for each account

Create customer correspondence as required – sales agreements, proposals, bi-annual account reviews and thank you letters

Confirm all groups and meeting details prior to arrival

Communicate with hotel team for execution of group’s needs (BEO’s and group resumes)

Greet meeting/event contacts for each meeting and confirm clients’ expectations. (GM/AGM to assist)

Maintain a tracking system for all meetings and groups. All groups are to be loaded in the sales CRM

Build and maintain group blocks

Execute in house referrals and solicitation programs

Hold front desk accountable for accurate account tracking in reservation system

Complete and distribute group resumes to the operations staff prior to the posting of the weekly schedules to ensure proper staffing levels

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Strong Leadership and Teamwork abilities

Communication both verbal and written

Computer software skills

Time management and problem-solving skills

Self-motivated, well organized, and goal-oriented

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 3 or more years of hotel experience, preferably hotel sales experience

Hospitality or Business degree is a plus

ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references

This position may manage other staff or managers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

This is a full-time position. Days and hours of work are Monday through Friday, 40 hours a week, regular business hours.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Keywords: Lodgco Hospitality, Midland , Cluster Director of Sales - Hampton Inn Midland, Other , Midland, Texas