Human Services Spec VII
Company: Dept of State Health Services
Posted on: January 7, 2021
Under the supervision of Manager provides advanced and
comprehensive case management consultation for families with
children who have health risks, conditions or special health care
needs. Provides Case Management for Children and Pregnant Women
(CPW) programs, Newborn Screening (NBS), Childhood Lead Poisoning
Prevention Program (CLPP), Personal Care Services, and case
management services for families in the Children with Special
Health Care Services Program (CSHCN-SP). Assist families with the
eligibility determination process for CSHCN-SP. Travels to conduct
home visits. Complete Intakes, Family Needs Assessments, Service
Plans, and Follow-up Services to families on caseload. Links
families to community resources. Conduct comprehensive assessments
to determine eligibility and need for PCS and Community First
Choice (CFC). Conducts presentations and/or communicates program
services changes to consumers/public in a positive and accurate
manner. Actively participates and advocates in Community Resource
Coordination Groups (CRCG), case management coalitions, and
community organizations. Provides information and referral
services. Completes administrative duties, special assignments,
monthly reports and work activities in a professional and timely
manner. Works collaboratively with public health staff in the event
of a regional or state disaster. Attends to other assignments as
directed by supervisor, Manager, Deputy Regional Director or
designee. Maintains confidentiality.
Essential Job Functions:
(l. EJF (50%): Client Services
Provides specialized Social Work consultation and assessment to
families of children who are medically fragile and other identified
populations to determine Personal Care Services Eligibility.
Conducts Needs Assessment on all open Case management cases and
completes Individual Service Plan with follow up assessments.
Conducts follow-up visits with families to determine if services
have been rendered or are still needed. May need to attend school
meetings or group conferences for clients receiving case
management. Documents all relevant information properly and in a
timely manner. Maintains case files and enters family encounter
information into an online database.
ll. EJF (20%): Community & Outreach
Collaborates with community groups, other regions, public health
entities, and regional program staff. Attends community events
related to case management needs. Provides presentations and
information to stakeholders and other community members as needed.
Participates and collaborates with local, state and federal social
service entities and others to promote efforts to service families
with children who have health risks, conditions and special health
care needs. Attends trainings and seminars to obtain and further
knowledge about resources in the community. Provides presentations
and information to stakeholders and other community members as
lll. EJF (10%): Reporting
Responsible for reporting all SH&SS activities to meet regional
program goals and objectives and reporting to Program Manager.
Ensures that all case related and community activities are properly
documenting in the appropriate database as determined by central
office or regional needs.
lV: EJF(10%): Quality Assurance
Create corrective action plans after receiving the results of
Quality Assurance files audited. Maintain proper documentation of
any QA audits. Document all corrective actions on TWICES. Assists
in training new staff, volunteers and social worker interns.
Participate in peer review for regional quality assurance.
V: EJF(10%): Other Duties as Assigned
Employee actively participates and/or serves in a supporting role
to meet the agency's obligation for disaster response and/or
recovery or Continuity of Operations (COOP) activation. Performs
other duties as assigned.
Knowledge Skills Abilities:
Knowledge of Case Management principles and practices.
Knowledge of children's programs, such as Medicaid, CSHCN, Case
Management for Children & Pregnant Women, CPS/Foster Care, SSI,
NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.
Knowledge of quality assurance and technical assistance policies
Knowledge of community resources on a local, state and national
Knowledge of the cultural and socioeconomic issues related to
health and disabilities.
Skill in using computer software programs in word processing,
spreadsheets, databases, electronic mail and Internet, specifically
MS Word, PowerPoint, Excel, Access and Outlook.
Skill in compiling monthly reports, travel reports, and time
Skill in conducting in-home family needs assessments and developing
Skill in providing presentations and trainings.
Skill in conflict resolution, mediation, and problem solving.
Ability to work effectively as a team member in an
Ability to interpret and apply program policies and procedures.
Ability to provide professional leadership.
Ability to maintain confidentiality.
Ability to plan work in an orderly manner to manage caseloads and
Ability to provide training and technical assistance to
Ability to speak and write effectively and to address audiences in
a professional manner.
Ability to provide own transportation to conduct work duties.
Ability to work under minimum supervision with considerable
latitude for initiative and independent judgment.
Ability to follow DSHS Policies and Procedures and adhere to the
DSHS Standards of Conduct and Work Rules.
Registration or Licensure Requirements:
Current license to practice social work in the State of Texas.
Current license to practice as a registered nurse in the State of
Must possess a valid Class C Texas driver's license, or equivalent
license from another state.
Initial Selection Criteria:
Must be a Licensed Social Worker or Registered Nurse in the State
of Texas- Required
Experience in Case Management principles and practices - 2 year
Experience and good working knowledge of local resources-2 years
Experience using effective organizational skills to meet deadlines-
2 years preferred
Experience in the use of computers and related equipment, including
the use of Office Suite, spreadsheets, databases and presentation
software required. -2 years preferred
Experience in oral and written communication- 2 years preferred
Note: Military occupation(s) that relate to the initial selection
criteria and registration or licensure requirements for this
position may include: 4C0X1. For more information see the Texas
State Auditor's Military Crosswalk at
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS
agencies will provide reasonable accommodation during the hiring
and selection process for qualified individuals with a disability.
If you need assistance completing the on-line application, contact
the HHS Employee Service Center at 1-888-894-4747. If you are
contacted for an interview and need accommodation to participate in
the interview process, please notify the person scheduling the
Keywords: Dept of State Health Services, Midland , Human Services Spec VII, Other , Midland, Texas
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