Front Desk I

Company: Target Hospitality Corp.
Location: Jal
Posted on: April 5, 2021

Job Description:

Job Summary: As Front Desk, you will be responsible for welcoming guests with a professional image during registration and check-outs. Attend and respond to complaints as needed. Duties:

• Process guest arrivals and departures while being pleasant, welcoming and professional;
• Communicate daily with Managers, Housekeeping, Security and/or Maintenance team members on a regular basis in regard to issues of interest;
• Compose and respond to emails/queries pertaining to the lodge on a daily basis;
• Process payments with accuracy, answering telephones and managing other tasks at the front desk;
• Maintain occupancy statistics, weekly billing procedures and other tasks required to operate efficiently;
• Attend to guest complaints in a timely and professional manner;
• Provide guests with knowledge of the facility including emergency evacuation procedures;
• Light housekeeping/cleaning duties in and around the front desk and public areas;
• Act as an ambassador for Target Lodging in all dealings with the public and team members;
• To be familiar with and carry out duties and responsibilities in accordance with Health & Safety policies approved by Target Lodging along with Occupational Health & Safety regulations; and Perform other duties as required to assist in efficient lodge operations. Requirements:
  • High School Diploma;
  • 2 - 3 years' valuable front desk experience; preferred
  • Clean Criminal Record and good verifiable references;
  • Ability to work cooperatively as a member of the team through personal behavior, work contribution and sharing of expertise and knowledge;
  • Proficient computer skills (Microsoft applications/Infinity software);
  • Ability to create and maintain Excel spreadsheets;
  • Excellent customer service skills with strong attention to detail;
  • Excellent Communication (written & verbal) and Interpersonal Skills;
  • Excellent comprehension and command of the English language (written & verbal);
  • Comfortable using various office equipment (i.e. fax, copier, computer);
  • Aptitude to work independently with sharp problem solving and decision making skills;
  • Self-motivation, confidence, discretion, and good judgment;
  • Capable of working long hours on your feet;
  • Ability to maintain confidentiality;
  • Excellent organizational and time management skills with the ability to prioritize and multi-task;
  • Good Listener and display patience and understanding;
  • Team Player; Reliable; and Demonstrate professional skills under stressful situations.

Keywords: Target Hospitality Corp., Midland , Front Desk I, Other , Jal, Texas