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Front Desk I

Company: Target Hospitality Corp.
Location: Jal
Posted on: April 6, 2021

Job Description:

Job Summary:As Front Desk, you will be responsible for welcoming guests with a professional image during registration and check-outs. Attend and respond to complaints as needed.Duties: Process guest arrivals and departures while being pleasant, welcoming and professional; Communicate daily with Managers, Housekeeping, Security and/or Maintenance team members on a regular basis in regard to issues of interest; Compose and respond to emails/queries pertaining to the lodge on a daily basis; Process payments with accuracy, answering telephones and managing other tasks at the front desk; Maintain occupancy statistics, weekly billing procedures and other tasks required to operate efficiently; Attend to guest complaints in a timely and professional manner; Provide guests with knowledge of the facility including emergency evacuation procedures; Light housekeeping/cleaning duties in and around the front desk and public areas; Act as an ambassador for Target Lodging in all dealings with the public and team members; To be familiar with and carry out duties and responsibilities in accordance with Health & Safety policies approved by Target Lodging along with Occupational Health & Safety regulations; and Perform other duties as required to assist in efficient lodge operations.Requirements: High School Diploma; 2 - 3 years' valuable front desk experience; preferred Clean Criminal Record and good verifiable references; Ability to work cooperatively as a member of the team through personal behavior, work contribution and sharing of expertise and knowledge; Proficient computer skills (Microsoft applications/Infinity software); Ability to create and maintain Excel spreadsheets; Excellent customer service skills with strong attention to detail; Excellent Communication (written & verbal) and Interpersonal Skills; Excellent comprehension and command of the English language (written & verbal); Comfortable using various office equipment (i.e. fax, copier, computer); Aptitude to work independently with sharp problem solving and decision making skills; Self-motivation, confidence, discretion, and good judgment; Capable of working long hours on your feet; Ability to maintain confidentiality; Excellent organizational and time management skills with the ability to prioritize and multi-task; Good Listener and display patience and understanding; Team Player; Reliable; and Demonstrate professional skills under stressful situations.

Keywords: Target Hospitality Corp., Midland , Front Desk I, Other , Jal, Texas

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