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Boat Manager

Company: Bass Pro Shops
Location: Midland
Posted on: May 3, 2021

Job Description:

Position summary:

Supervises Boat Department within a BPS or Free Standing Store location to include sales, finance, service, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities

Position responsibilities:

  1. Support a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.

  2. Meet or exceed all financial plans as set by the Company.

  3. Execute all Sales plans as directed by the Company.

  4. Open and Close the Store.

  5. Has "Manager on Duty" responsibilities (BPS locations).

  6. Manage Inventory (days on lot, non-currents, used, parts, shrinkage and physical inventory scan results).

  7. Maintain product presentation standards for Boat Department or Dealership as set by the Corporate Office.

  8. Staff the Boat Department with "service" oriented associates; participate in interviewing and selection, coordinate training, prepare / approve performance appraisals, recommend merit / promotional increases, prepare weekly work schedules and coach and motivate associates to promote positive customer relations and a productive team-oriented work environment.

  9. Resolve customer and associate issues; consistently strive to improve CSI scores.

  10. Perform Supervisory responsibilities in accordance with the Company's policies and applicable laws, including: interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Education and/or Experience

Minimum of 3-5 years in Retail Management or management experience within the boating industry

Mathematical Skills / Reasoning Ability

Ability to calculate figures and amounts such as discounts, commissions and percentages

Ability to define problems, collect data, establish facts and draw valid conclusions

Ability to interpret a variety of other financial, legal and technical information

Communication Skills

Ability to read and analyze certain reports, write reports and business correspondence

Ability to effectively present information and respond to questions from Managers, associates, customers and the general public

Ability to conduct meetings and presentations to groups

Other Knowledge, Skills and Abilities

Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems

Demonstrated strong interpersonal skills

Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff

Demonstrated use of Team concept of Management

Bass Pro Shops

Keywords: Bass Pro Shops, Midland , Boat Manager, Other , Midland, Texas

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