Supervises Boat Department within a BPS or Free Standing Store
location to include sales, finance, service, merchandise
presentation, inventory control, pricing, sales enhancements, staff
selection and development and customer service activities
Support a strong commitment to world class customer service and
ensure a pleasant and productive shopping experience for all
Meet or exceed all financial plans as set by the Company.
Execute all Sales plans as directed by the Company.
Open and Close the Store.
Has "Manager on Duty" responsibilities (BPS locations).
Manage Inventory (days on lot, non-currents, used, parts,
shrinkage and physical inventory scan results).
Maintain product presentation standards for Boat Department or
Dealership as set by the Corporate Office.
Staff the Boat Department with "service" oriented associates;
participate in interviewing and selection, coordinate training,
prepare / approve performance appraisals, recommend merit /
promotional increases, prepare weekly work schedules and coach and
motivate associates to promote positive customer relations and a
productive team-oriented work environment.
Resolve customer and associate issues; consistently strive to
improve CSI scores.
- Perform Supervisory responsibilities in accordance with the
Company's policies and applicable laws, including: interviewing,
hiring & training, planning, assigning and directing work;
measuring and evaluating performance; rewarding and disciplining
associates; addressing complaints and resolving problems.
Education and/or Experience
Minimum of 3-5 years in Retail Management or management
experience within the boating industry
Mathematical Skills / Reasoning Ability
Ability to calculate figures and amounts such as discounts,
commissions and percentages
Ability to define problems, collect data, establish facts and
draw valid conclusions
Ability to interpret a variety of other financial, legal and
Ability to read and analyze certain reports, write reports and
Ability to effectively present information and respond to
questions from Managers, associates, customers and the general
Ability to conduct meetings and presentations to groups
Other Knowledge, Skills and Abilities
Proficiency with PC-based word processing, spreadsheets, data
based management and electronic point of sale and inventory
Demonstrated strong interpersonal skills
Ability to establish and maintain effective working
relationships with co-workers, associates, customers and with the
Demonstrated use of Team concept of Management
Bass Pro Shops