Inspect assigned areas in order to provide feedback to
management and employees on the cleanliness and maintenance of
those areas against standards.
Supervise the performance of room attendants and general
cleaning and take appropriate action to correct deficient
conditions, behavior, and work practices. Inspect guest rooms,
guest areas and employee areas and assess compliance with all
established standards as they relate to cleanliness, maintenance,
safety, and security. Report, as directed, any observed deviations
to established standards. Produce schedules for employees in
accordance with staffing guides/productivity requirements. Review
and adjust staffing daily to ensure optimum staffing levels. Review
assignments of employees and make adjustments. Communicate
throughout the day with Front Office and other departments to
ensure total guest satisfaction. Monitor consumption and order
replacement of guest and cleaning supplies. Manage administrative
functions in accordance with established standards.
Regular attendance in conformance with the standards, which may
be established from time to time, is essential to the successful
performance of this position. Employees with irregular attendance
will be subject to disciplinary action, up to and including
termination of employment.
Due to the cyclical nature of the hospitality industry,
employees may be required to work varying schedules to reflect the
business needs of the Lodge. In addition, attendance at all
scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with
Permian Lodging rules and regulations for the safe and effective
operation of the Lodges facilities. Employees who violate Lodge
rules and regulations will be subject to disciplinary action, up to
and including termination of employment.
In addition to performance of the essential functions, this
position may be required to perform a combination of the following
supportive functions, with the percentage of time performing each
function to be solely determined by the manager based upon the
particular requirements of the Lodge.
- Perform general cleaning tasks using standard Lodge cleaning
products as assigned by a supervisor to adhere to health
- Perform other duties as requested, such as cleaning unexpected
spills and executing special guest requests.
SPECIFIC JOB KNOWLEDGE, SKILLS AND
The individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
reasonable accommodation, using some other combination of
knowledge, skills, and abilities.
- Must be able to speak, read, write and understand the primary
language(s) used in the workplace.
- Must be able to read and write to facilitate the communication
- Requires good communication skills, both verbal and
- Must possess basic computational ability
- Must possess basic computer skills.
Most work tasks are performed indoors. Temperature is moderate
and controlled by Lodge environmental systems. Must be able to
stand and exert well-paced mobility for up to 4 hours in length.
Position requires walking and giving direction most of the working
day. Must be able to lift up to 15 lbs. on a regular and continuing
basis. Must have the ability to bend, squat and frequently lift 25
lbs. and occasionally lift up to 50 lbs. Must be able to push and
pull carts and equipment weighing up to 250 lbs. occasionally. Must
be able to exert well-paced ability in limited space. Must be able
to bend, stoop, squat and stretch to fulfill cleaning and
inspection tasks. Must be able to exert well-paced ability to reach
other departments of the Lodge on a timely basis. Requires
grasping, writing, standing, sitting, walking, repetitive motions,
bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of
communicating with guests, supervisors and subordinates. Vision
occurs continuously with the most common visual functions being
those of near vision and depth perception. Requires manual
dexterity to use and operate all necessary equipment. Must have
finger dexterity to be able to operate office equipment such as
computers, printers, 10-key adding machine, electric typewriter,
multi-line touch tone phone, filing cabinets, facsimile machines,
photocopiers, dolly and other office equipment as needed.
High school or equivalent education required. Bachelors Degree
Minimum three years management experience with at least two
years in housekeeping management at progressively higher levels of