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Manager, Client Technology Services

Company: Cerner
Location: Odessa
Posted on: October 11, 2021

Job Description:

Manager, Client Technology Services

Odessa, Texas, United States

Client Relationships

Job Description

As a Manager, Client Technology Services leader, you will be responsible for managing the technical group while ensuring all business standards and service levels are met. You will play a key leadership role in the organization, driving strategies and business practices that lead to results and support the client's roadmap and ITWorks organization imperatives as they relate to technology. You will contribute to the vision, strategy, planning, evaluation, design, development and implementation of applications across clients that incorporate the site’s mission and vision as well as participate the completion of annual financial planning, and technology as well as security infrastructure assessments for the client. Your responsibilities will also include supporting the development of process improvements and evolution of the overall Cerner technology vision and strategy, in addition to managing the delivery of services and technology to clients and ensure that the client and business standards are achieved. You will also be responsible for contributing to the development of the overall solution roadmap, develop and implement operating procedures, and direct the study, design and implementation of new systems and equipment. This also includes ensuring infrastructure architecture meets standards, maximizes efficiency, and supports platform compatibility as well as identify cross-functional impacts and areas of potential risk management. Finally, you will direct ownership and accountability in delivering organizational objectives that cascade from corporate and client imperatives.

Your people management responsibilities will include seeking to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution. You will delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks as well as identify associates and team priorities based on business direction and adjust when needed. In addition, you will lead by example and share knowledge and experiences with associates and team, creating a respectful work environment where you advocate for your team, create accountability and recognize their accomplishments. Finally, it is your responsibility to provide timely feedback to encourage success, ensure accountability, and connect opportunities for your associates’ development as well as identify the right talent to achieve the desired results, promoting and building a diverse cohesive team to accomplish objectives and align associates’ skills to fill gaps.

Sales, Marketing & Strategy

Whether your strength lies in sales, relationship management, marketing or strategy, you will be driving positive change by communicating the value of solutions that help solve the world’s most complex health challenges.

Additional Information

Virtual Eligible Job No
Relocation Assistance Available for this Job: Yes - Domestic/Regional


Basic Qualifications
  • At least 8 years of total combined higher education and related work experience, including:
    • At least 2 years of client relationship management, healthcare information technology (HCIT) consulting and/or other client-facing work experience.
    • At least 6 years of higher education and/or additional work experience directly related to the duties of the job.
Preferred Qualifications
  • At least 2 years of people management, matrix management, project management or other indirect leadership work experience.
  • Reside in or be willing to relocate to the Odessa, TX area
  • Willing to travel up to 20% as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
  • Perform other responsibilities as assigned

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

As of December 8, 2021, as a condition of employment, all US-based employees must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.

Some Cerner positions may be obligated to comply with additional client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

If you are an individual with a disability who is unable to use our online tools to search and apply for jobs, and need assistance or an accommodation in the recruiting process, please contact us by calling 866-434-1543 or by emailing .

Keywords: Cerner, Midland , Manager, Client Technology Services, Other , Odessa, Texas

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