General Manager (Bilingual)
Company: TMX Finance
Posted on: January 13, 2022
Requisition ID 2021-9873
Category: General Manager
As a General Manager ("GM"), you will lead the success of your
store and team by setting the bar high for performance. You will
coach, develop, and lead your team to reach Company objectives and
metrics in a fast-paced, dynamic, and high-energy environment.
Along the way, we'll provide you with a training and development
program to help you move your career forward.
The health and well-being of our Team Members, their families, and
our customers remain a top priority for us. That's why we've taken
a number of steps to help maintain a clean and safe environment
where Team Members can thrive, and customers can feel safe.
Currently, in our stores and Corporate offices, we're practicing
social distancing, encouraging face coverings (subject to certain
exemptions), cleaning frequently, and considering state and local
requirements as well as Center for Disease Control (CDC) guidelines
to help ensure a clean and safe environment for all. As the
situation evolves, changes may be made to our practices, in line
with state and local mandates as well as CDC-guidelines.
Oversee, coach, and develop all store Team Members in order to
build new business and maintain store profitability. This includes
training Team Members on systems, policies, compliance, account
management, recovery, and daily performance reports.
Manage overall store performance by meeting or exceeding Company
performance standards, including Key Performance Indicators (KPIs).
Track, analyze, and train Team Members on various performance
Lead your team to reach or exceed sales goals by selling loan or
pawn products to consumers, identifying local marketing strategies,
leveraging business-to-business partnership opportunities,
obtaining referrals, and hosting and participating in community
Supervise and maintain office security and conduct proper opening
and closing procedures, including management of vault, cash drawer,
and bank deposits.
Ensure a work environment that upholds compliance with Company
policies and procedures, as well as local, state, and federal laws
Maintain a visually pleasing and professional atmosphere that
aligns with the values and mission of the Company. This includes
overseeing store planogram and ensuring seasonal and/or promotional
marketing material are displayed properly.
Utilize personal vehicle to complete bank deposits and other
Company business throughout the workday*.
Work efficiently in a rapidly changing and fast-paced environment
and handle multiple challenging tasks with ease to meet individual
and team performance standards.
Utilize strong interpersonal skills to communicate and interact
with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular
in-person attendance, including limited Saturday hours, is required
for this position. A full-time work schedule for this position
includes, at a minimum, 45-hours per week**.
--- High School Diploma or equivalent required
--- Minimum 2 years of experience and proven success in a
supervisory or leadership role
--- Excellent verbal and written communication skills
--- Valid driver's license, auto insurance, and personal vehicle to
use throughout the workday (mileage compensated)
--- Ability to work phone, Point of Sale, Microsoft Office, and
--- Must be at least 19 years of age
--- Ability to successfully pass a criminal background check
required, including motor vehicle report, and other background
checks as required (certain state and local applicant exemptions
--- Physical demands for this position frequently include: the
ability to remain in a stationary position, move about freely
inside and outside of the store, and the operation of mechanical
controls, such as a keyboard.
--- Associate degree or higher
--- Prior leadership experience in a sales or customer
--- Experience in retail, sales, or financial industry
--- Bilingual English/Spanish is a plus and may be required for
Learn More About Us
The TMX Finance - Family of Companies ("the Company") is one of the
largest consumer specialty finance organizations in the United
States. With companies that include TitleMax -, TitleBucks -, and
InstaLoan -, the Company provides a diversified product offering.
These companies are represented nationwide and their growth has
launched a wealth of career opportunities in both our stores and at
our corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.
The information contained herein is not intended to be an
all-inclusive list of the duties and responsibilities of the job,
nor is it intended to be an all-inclusive list of the skills and
abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position.
All TMX Finance - Family of Companies Are Equal Opportunity
Keywords: TMX Finance, Midland , General Manager (Bilingual), Other , Odessa, Texas
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