Customer Experience Associate (Work From Home)
Company: Rocket Money
Location: Carlsbad
Posted on: September 22, 2022
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Job Description:
[Customer Service / Fully Remote] - Anywhere in U.S. / $22+ per
hour / Health, Dental & Vision / Matching 401k / Unlimited PTO - As
a Customer Experience Associate you'll: Use an online chat platform
to talk with Rocket Money's members; Provide excellent customer
service, answer questions about the app, assist members with their
accounts, and solve general issues; Collaborate with product teams
to analyze customer trends and feedbacks in order to make
improvements in the app; Provide resources and guide members on how
to get the most out of the app; Draft support articles and assist
with creating member tutorials...Hiring Fast > >
Keywords: Rocket Money, Midland , Customer Experience Associate (Work From Home), Other , Carlsbad, Texas
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