IT Field Support Specialist
Company: Hi-Crush Services LLC
Location: Odessa
Posted on: January 23, 2023
Job Description:
Are you looking to join a company that is an innovative leader
in proppant and logistics services? Hi-Crush Inc. is a leading
supplier of premium frac sand and logistics services to E&P
companies, service companies and pressure pumping companies. Our
fully integrated supply and service ranges from frac sand mining to
last mile delivery to the blender.We are searching for a IT Field
Support Specialist to join our ambitious team.What we offer:
- Impact: Have the opportunity to make a significant impact on
employee growth, talent development and opportunities.
- Never a dull moment: We are looking for someone with a CAN-DO
attitude and enjoys a fast pace environment!
- Great place to work: We are a leader in the industry due to our
exceptional service, high-quality products, and talented
employees.
- We offer a Full Benefits Package
- Medical, Dental, Vision
- Company-paid Life Insurance
- Company-paid short and long term disability
- 401(k)
- 401(k) match
- Employee Assistance Program
- Flexible Spending Account
- Heath Savings Account
- Paid holidays and PTO
- and so much morePOSITION SUMMARYThe IT Specialist will support
IT systems at the Texas Permian Basin. This specialist will
support, install, and maintain Desktops, Laptops, and Printers.
Serves as the first point of contact for end users seeking
technical assistance. Coordinates with internal IT team to resolve
user problems and act as "remote hands".ESSENTIAL FUNCTIONS
- Provides Tier 1 desktop support for hardware and software
issues. Maintain work requests/ticketing system.
- Diagnoses and supports other technology devices, including
printers, monitors, office phones and peripherals.
- Prepares and delivers new hardware to employees, including
imaging, and configurations of desktop applications.
- Coordinates with vendors for repairs (e.g., Hardware Vendor
technicians for warranty repair/replacements)
- Travels between 5 sites to assist end users and internal IT
staff.
- Maintains on-hand inventory of critical parts and
components.
- Other projects as assigned POSITION QUALIFICATIONS, SKILLS &
ABILITIESEducation:
- B.S. in Electrical Engineering or significant related field
experience Experience & Skills:
- 2+ years of technical work experience in support of desktop
technologies
- CompTIA A+ Certification
- Low-level understanding of networking and networking
principals
- Experience racking/stacking server and networking
equipment
- Basic knowledge of Active Directory and/or Office 365
- Ability to install, configure and maintain computers, hardware,
and software
- Strong troubleshooting skills with the willingness to learn new
things
- Must have excellent customer service, and listening skills
- Knowledge of commonly used concepts, practices, and procedures
within the IT field
- Takes initiative, problem-solves, and demonstrates decision
making skills
- Ability to multi-task across several ongoing tasks with varying
priority
- Ability to clearly communicate with both technical and
non-technical staff
- Flexibility with schedule and willingness to work after hours
and on weekends if necessaryFor more information about this great
opportunity, log onto our website and check out our Careers page at
www.hicrush.com.IND123 PI201646874
Keywords: Hi-Crush Services LLC, Midland , IT Field Support Specialist, Other , Odessa, Texas
Didn't find what you're looking for? Search again!
Loading more jobs...