Retail Sales and Service Professional
Company: Telephone & Data Systems
Location: Carlsbad
Posted on: January 25, 2023
Job Description:
Are you a people person? Are you looking for competitive pay in
a fast-paced environment? Are you looking to grow within a great
company? If so, you may be an amazing fit for our team! -Work
Location: 1092 N Canal St., Carlsbad, NM -As a Retail Sales and
Service Professional with TDS in Carlsbad, NM, you will be a key
contributor in TDS's overall strategy to grow, delight and retain
our customers. Our goal is to grow revenue and achieve sales goals
by providing exceptional customer service-- and that starts with
you. You will assist customers in our Retail Office as well as
handle inbound customer calls. -Being the face of TDS Telecom and
sharing your knowledge with our customers is important and comes
with many rewards - starting with pay. - With an hourly rate of
$17.83, uncapped commission (targeted at $2.02/hr), your targeted
total annual earnings will be around $41,200. In your first two
months, you'll receive additional $175 payments while you're
ramping up to meet your sales goals! You will also receive a $1,000
sign-on bonus (paid after 30 days of employment)! - -We also offer
a great schedule-- Monday through Friday 8:00am-5pm, no nights or
weekends! -In addition, you will also receive a generous benefits
package, which includes:
- Medical, Dental, Vision coverage starting on day 1 of
employment!
- Excellent 401k plan (100% matching on 3%, 40% matching on
2%)
- Annually, you will receive 3 weeks of vacation time and 2 weeks
of sick time, which start accruing on your first day
- Discounts on TDS services
- Tuition assistance after working with TDS for 1 year
- Opportunity to earn a spot on our 5-day Elite Seller trip to a
tropical destination! -In this role, you will:
- Deliver sales results through providing exceptional customer
service: exceed or meet monthly sales goals of strategic products
such as but not limited to, Voice, High Speed Data, TV and Internet
Content Product offerings.
- Delight and retain existing customer base by consistently
providing exceptional customer service on all billing inquiries,
seasonal service requests, toll inquiries, and other miscellaneous
inquiries.
- Consult with customers on these service calls to identify
customer technology needs and offer TDS product solutions they may
not currently have and/or offer at a better value.
- Follow cash management procedures to assure accuracy in all
cash and payment handling from customer to deposit
- Keep current with promotions, products and technology necessary
to exceeding or meeting sales goals.Required Qualifications -
- 1+ years' experience in a sales or customer service role.
- 2+ years computer experience (may include order applications,
Microsoft Outlook, Word, or Excel)
- Must follow the TDS attendance guidelines in order to meet
TDS's business needs including but not limited to our obligations
to our customers and to our customers' needs.About us:TDS Broadband
Service provides cable TV, broadband internet, and phone service
for more than 370,000 customer connections in Arizona, Colorado,
Nevada, New Mexico, North Carolina, Oregon, Utah, and Texas. Visit
-. -BenefitsAs a part of your total compensation, TDS provides a
comprehensive, competitive benefit package. The benefit plans
address both the immediate and long term needs that you and your
family may have. For an overview of what we have to offer for
full-time employees including vacation, health benefits and
retirement options please click . -At TDS, we embrace Equal
Employment Opportunity by valuing our differences and consider all
qualified applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
status as a protected veteran or any other status protected by law.
To learn about our diversity & inclusion philosophy and culture,
-!
Keywords: Telephone & Data Systems, Midland , Retail Sales and Service Professional, Other , Carlsbad, Texas
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