Night Auditor
Company: Aimbridge Hospitality
Location: Midland
Posted on: March 16, 2023
|
|
Job Description:
Job Summary The Night Auditor is responsible for the preparation
and disposition of all Night Audit work. Responsible for the front
desk operation during the overnight shift (Typically 11pm-7am).
Primary responsibilities include: registering guests making
reservations preparing daily reports balancing transactions and
conducting security walks. Responsibilities QUALIFICATIONS: * At
least 1 year of progressive experience in a hotel or a related
field required. * High School diploma or equivalent required. *
College course work in related field helpful. * Previous
supervisory responsibility preferred. * Must be able to work
independently and with minimal supervision. * Knowledge of
Accounting Principles. * Must be able to problem solve and
troubleshoot in order to resolve guest issues that may arise and
respond to emergency situations. * Must be proficient in Windows
operating systems company approved spreadsheets and word
processing. * Must be able to convey information and ideas clearly.
* Must be able to evaluate and select among alternative courses of
action quickly and accurately. * Must work well in stressful high
pressure situations. * Must be effective in handling problems in
the workplace including anticipating preventing identifying and
solving problems as necessary. * Must have the ability to
assimilate complex information data etc. from disparate sources and
consider adjust or modify to meet the constraints of the particular
need. * Must be able to work with and understand financial
information and data and basic arithmetic functions. * Must be able
to work in a self-managed environment. * Must be effective at
listening to understanding and clarifying the concerns and issues
raised by co-workers and guests. * Must maintain composure and
objectivity under pressure. RESPONSIBILITIES: * Approach all
encounters with guests and associates in a friendly
service-oriented manner. * Maintain regular attendance in
compliance with Aimbridge Hospitality standards as required by
scheduling which will vary according to the needs of the hotel. *
Maintain high standards of personal appearance and grooming which
include wearing the proper uniform and name tag when working (per
brand standards). * Comply at all times with Aimbridge Hospitality
standards and regulations to encourage safe and efficient hotel
operations. * Maintain a friendly and warm demeanor at all times. *
Initiate and complete the End of Day process. * Run all reports as
required for Food and Beverage audit. * Complete the Night Audit
checklist for computer procedures daily. * Balance the day's work
(i.e. movie revenue telephone postings valet laundry server's and
desk agent's paperwork etc.). * Maintain cashiering
responsibilities as per Front Office procedures according to
Aimbridge Hospitality standards. * Maintain Front Office computer
system operation according to Aimbridge Hospitality standards. *
Fulfill all Front Office functions between the hours of 11:00 p.m.
and 7:00 a.m. * Follow up to ensure periodic checks by the Midnight
House Attendant are made of building and guest corridors to ensure
all areas are locked and secured (property specific) * Handle and
follow through on all guest requests daily from 11:00 p.m. until
7:00 a.m. * Follow safety and emergency procedures according to
Aimbridge Hospitality standards. * Maintain proper record keeping
(i.e. log books etc.) according to Aimbridge Hospitality standards.
* Be familiar with all Aimbridge Hospitality's policies and house
rules. * Complete the initial direct bills daily and place on the
Property Accountant's desk; Attach all folio/banquet check back-up
to the bills. * Maintain radio contact with other associates during
entire shift. * Have a working knowledge of security procedures. *
Ensure associates are at all times attentive friendly helpful and
courteous to all guests managers and fellow associates. * Prepare
and distribute the Daily Flash Report as needed. * Transfer the
master or house accounts as necessary. * Distribute work (i.e.
revenue printouts charge and paid folios vouchers and checks etc.)
as directed by S.O.P.'s. * Train any new Night Auditors as
requested by management. * Run morning reports according to
Aimbridge Hospitality procedures. * Assign delivery of newspapers
daily. Deliver or assign delivery of Express Check-Out's. * Follow
up to ensure that nightly walk-through includes removal of all room
service trays and straightening of pool and Jacuzzi area (property
specific) * Handle items for _oLost and Found__ according to the
standard. * Complete any reports as requested by management in a
timely manner. * Complete any miscellaneous duties as required
(i.e. resetting Food and Beverage P.O.S. where necessary
distribution of credit 'Watch List' and preparation of daily
revenue summary). * Attend meetings as required by management. *
Perform any other duties as requested by the Guest Services Manager
or any other member of management. Property Details Our Quality Inn
hotel in Midland lets travelers relax and focus on the people and
experiences they came for. We're conveniently located off
Interstate 20 near the Petroleum Museum and the Scharbauer Sports
Complex.Guests will find plenty of other local sites, activities
and attractions to explore near our Midland hotel, including the
Museum of the Southwest, Wagner Noel Performing Arts Center,
Midland College, Midland Memorial Hospital and the Midland
International Airport. Company Overview As the global leader in
third-party hotel management, our growing portfolio represents over
1,550 hotels in 49 states and 22 countries, from top international
lodging brands to luxury hotels, destination resorts and lifestyle
hotels. Our associates around the globe are passionate about
serving our guests and driving exceptional results, and thrive in a
culture where everyone is inspired to be the best. Join a world of
possibility with Aimbridge Hospitality. Benefits After an initial
waiting period, those hired into full time positions are eligible
for a competitive benefits package that includes the following: *
Medical, Dental, and Vision Coverage * Short-Term and Long-Term
Disability Income * Term Life and AD&D Insurance * Paid Time
Off * Employee Assistance Program * 401k Retirement Plan
Keywords: Aimbridge Hospitality, Midland , Night Auditor, Other , Midland, Texas
Click
here to apply!
|