MidlandRecruiter Since 2001
the smart solution for Midland jobs

Desk Side Support

Company: AppLab Systems Inc
Location: Midland
Posted on: March 16, 2023

Job Description:

Job Description

Desk Side Support
Location: Midland , TX/ Frisco, TX
Duration:- 6-12+ Month
No of Position:-20
Onsite Required


  • Ability to contact and troubleshoot directly with users to resolve various software and hardware issues.
  • Good customer service focus personality and ability with "can do" attitude expected.
  • Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc.)
  • Maintaining loaner laptop pool (clean, wipe and/or reimage/reload)
  • User equipment moves within the office (disconnect equipment, relocate, and reconnect, retrieval)
  • Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process)
  • Staging and imaging computers (unboxing, setup in staging area, image machines using Client's process)
  • Maintain equipment records in inventory and stock
  • Asset management systems - Manage hardware inventory and keep hardware databases updated.
  • Windows OS System Image Deployment with SCCM and QA check them.
  • Clean and repair machines. Changing laptop batteries, keyboards, replacing RAM.
  • Trouble shoot boot issues such as blue screen / BIOS setting / Boot start up issues.
  • Move laptops and desktops/workstations around the building as directed by the Team lead.
  • Good understanding of Windows 10 and Office 365 apps. SharePoint, ServiceNow, Active Directory and Software Center a big plus.
  • ITSM ticket system experience
  • Hardware/ Software troubleshooting and repair skills on: PC's / Laptops / Outlook & Microsoft application basic troubleshooting. Other tasks as directed by the supervisor.

Keywords: AppLab Systems Inc, Midland , Desk Side Support, Other , Midland, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Midland RSS job feeds