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Desktop Analyst

Company: Kforce Technology Staffing
Location: Midland
Posted on: February 14, 2020

Job Description:

RESPONSIBILITIES:Kforce has a client who is seeking a Desktop Analyst in Midland, Texas (TX). You will be responsible for imaging and computer replacements for Windows 10 migration.Duties:* Maintain the hardware and software environment we support. Installation of desktop PC's, printers, and application software in district offices* Provide solutions to software, hardware or configuration problems that arise in the desktop environment* Fully participate in managing daily activities through the use of our ITSM ticketing system and assisting other district support analysts, network analysts, SCADA analysts and other IT personnel as necessaryREQUIREMENTS:Technical:* A thorough knowledge and practical experience in updating, configuring and troubleshooting PC operating systems (Windows 7 & 10) and Apple iPhones* Technically proficient in updating, configuring and troubleshooting a diverse PC application environment that includes but is not limited to suites from Microsoft & Lotus* Familiar with use of remote control software for support and maintenanceSoft Skills:* There is a heavy emphasis on candidates who have great soft skills, customer service focus, and can maintain a high level of client satisfaction through effective communication and prompt resolution* Must demonstrate the ability "wear many hats" and possess the mentality to "jump in and help" when needed* Must have customer service skills and the ability to communicate well with others (customers and team members)Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Midland , Desktop Analyst, Professions , Midland, Texas

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