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Field Installation Technician

Company: Astound Broadband Powered by Grande
Location: Odessa
Posted on: May 13, 2022

Job Description:

Astound Broadband Powered by Grande is currently looking for a Field Installation Technician in Odessa, Texas to install, disconnect, reconnect, add and/or change Video, Voice and Data Services and troubleshoot Astound Broadband products at residential customers homes. Does that sound like you? If so, DON'T MISS THIS OPPORTUNITY, APPLY NOW FOR IMMEDIATE CONSIDERATION! -In this role, your primary responsibilities will include:

  • Install, disconnect and educate customers on the products that are installed in the customer's home.
  • Generate additional company revenue by utilizing effective sales techniques and by offering customers information about product options, sales campaigns, and promotions.
  • Add value to the customers' installation by completing Video, Voice, and Internet Service component hookups i.e. DVR.
  • Accomplish workload demands against performance metrics by working productively, safely, and by completing all requested work orders in a timely manner with limited supervision.
  • Resolve problems caused by customer equipment, adjust customer television and/or other equipment to improve picture quality, and instruct customers on the correct operation of Video, Voice, Internet Service equipment.
  • Ensure customer satisfaction by providing information on all available company products and by promoting a positive, professional image.
  • Other duties as assigned.Our ideal candidate will possess:
    • High school diploma or equivalent
    • Valid driver license and safe driving record
    • At least one year of experience in a role where you have worked with small hand tools, outside in a hot/cold work environment, preferred but not required. We are looking for the right attitude, the willingness and desire to learn a trade and grow within the organization.
    • Above-average problem-solving, planning AND organizational skills
    • Strong communications skills, both written and verbal
    • Ability to work under hazardous conditions is a VITAL necessity in this role and is part of the daily routine. You must be able to climb poles, crawl through attics and on rooftops in order to effectively install the products.Is this the position you've been waiting for? If so, APPLY NOW for immediate consideration!Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other's differences to maximize the experience of our teammates and our community. - We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.EducationRequired
      • High School or betterEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Astound Broadband Powered by Grande, Midland , Field Installation Technician, Professions , Odessa, Texas

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