Onsite Support Technician
Company: The Computer Merchant, Ltd
Location: Odessa
Posted on: June 24, 2022
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Job Description:
Job Description:
Provide routine technical support for desktop, laptop, telecom and
network systems, including hardware, application software,
operating systems and connectivity
Perform specific hardware and software maintenance, such as
upgrades, virus scans, moving systems, and documenting changes in
partnership with suppliers, if appropriate, using existing
documentation
Troubleshoot hardware and software issues and document
resolution
Repair or replace defective equipment with support as needed
Install, configure, and update end-user desktop and laptop
software
Prioritize and escalate issues and requests when appropriate
Fulfill technical requests from end users or route when
appropriate
Use knowledge transfer forums to identify and resolve problems
Equal Opportunity Employer Veterans/Disabled
Keywords: The Computer Merchant, Ltd, Midland , Onsite Support Technician, Professions , Odessa, Texas
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