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Onsite Support Technician

Company: The Computer Merchant, Ltd
Location: Odessa
Posted on: June 24, 2022

Job Description:

Job Description:

Provide routine technical support for desktop, laptop, telecom and network systems, including hardware, application software, operating systems and connectivity

Perform specific hardware and software maintenance, such as upgrades, virus scans, moving systems, and documenting changes in partnership with suppliers, if appropriate, using existing documentation

Troubleshoot hardware and software issues and document resolution

Repair or replace defective equipment with support as needed

Install, configure, and update end-user desktop and laptop software

Prioritize and escalate issues and requests when appropriate

Fulfill technical requests from end users or route when appropriate

Use knowledge transfer forums to identify and resolve problems

Equal Opportunity Employer Veterans/Disabled

Keywords: The Computer Merchant, Ltd, Midland , Onsite Support Technician, Professions , Odessa, Texas

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