Inside Sales

Company: Bakersfield Pipe & Supply
Location: Artesia
Posted on: April 10, 2021

Job Description:

Inside Sales FULL-TIME $23/hr The purpose of the Inside Sales position is to ensure customer needs are identified and met in a timely manner, achieve customer satisfaction, and meet sales objectives and goals. This position will also identify, and close additional purchases of products and services provided by BPS Supply Group. Essential functions:
Building customer and vendor relationships to earn their trust
Become familiar with all facets of the procurement process
Identifying revenue opportunities within customers' communities through communications, programs and other activities as needed.
Prospecting, qualifying, and generating sales within our established guidelines
Understand the price metrics / material provided by purchasing
Understand and use the selling price matrices for existing and new customers
Provide reporting to management as requested
Keep management informed of all activity, including timely preparation of reports
Remain knowledgeable and up-to-date on changes and developments in BPS industry
Additional duties as may be assigned by department supervisor or manager
Basic knowledge of Eclipse System
Generate new and repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Recommend alternate products based on cost, availability, or specifications
Present price, credit, and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes, or returns
Provide accurate information regarding availability of in-stock items
Obtaining accurate information from vendors relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increasing sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
Educate customers about terminology, features, and benefits of products in order to improve product related sales and customer satisfaction
Monitoring scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Filling requests for catalogs, information, or samples
Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
Identifying trends in customer satisfaction or dissatisfaction
Managing time effectively, meet personal goals and work effectively with other members of the distribution team
Communicating to the purchasing department unexpected increases or decreases in demand for products
Assisting in scheduled physical inventory counts
Maintaining proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors REM-01 WS-01 Schedule Shift start: 7:00AM Shift length: 8 hours Monday - Friday, some weekends Benefits

• Health, dental, vision insurance - available after 30 days
• Paid time off
• 401(k) plan Qualifications
  • Must pass drug screen
  • Must pass background check
  • Can lift 50 lbs
  • Must be at least 18+ years old Inside sales experience required About Bakersfield Pipe & Supply Bakersfield Pipe and Supply, Inc. distributes pipes, valves, fittings, and supplies for customers in the Western United States. They are the largest independent supply company in the Western US with 18 locations. Their strength is in their service - getting customer orders right the first time and making sure they're fully stocked with the items customers most likely to need. At BPS, quality is a way of life. They are constantly reengineering and rethinking their process so we are steps ahead of our competition.

Keywords: Bakersfield Pipe & Supply, Midland , Inside Sales, Sales , Artesia, Texas