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Commercial Sales Associate

Company: Big Bend Telephone
Location: Fort Stockton
Posted on: November 17, 2021

Job Description:

Our HistoryBBT (Big Bend Telephone) has more than 60 years under its belt in the communications industry. West Texas has changed dramatically through the years and BBT has adapted alongside, introducing innovative solutions in communications while maintaining the core values - hard work, integrity, and quality service - its upheld from the very beginning.BBT provides the most reliable and cost-effective communications services in the West Texas area. We offer cutting edge technologies, as well as voice services, hosted PBX, managed network/managed Wi-Fi and Ethernet transport and scalable IT solutions for home and business.The Job Summary: The Commercial Sales Associate will work to exceed the expectations of our customers by listening to their needs and recommending, selling and promoting our products, services and equipment to best meet their needs.Duties/Responsibilities:

  • Promotes and positively represent the Company within the community .
  • Assists customers with billing inquiries, new service requests, disconnects and special deposits
  • Investigates complaints and problems promptly.
  • Recommends potential products or services to management by collecting and analyzing customer needs.
  • Educates our customers on new products and services and become knowledgeable in all company products and services.Required Skills/Abilities:
    • Excellent verbal and written communication skills.
    • Service-oriented and able to resolve customer grievances.
      • Proficient with Microsoft Office Suite or related software.Education and Experience:
        • Possess a high school diploma or equivalent.
        • Previous experience in customer service of one year is required.
        • Previous experience in a telecommunications environment is preferred.Big Bend Telephone provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
          • Age-inclusive
          • Diversity and inclusion training or programs
          • Paid time offJob Type: Full-timePay: $13.00 - $17.00 per hourBenefits:
            • 401(k)
            • 401(k) matching
            • Dental insurance
            • Disability insurance
            • Employee assistance program
            • Employee discount
            • Health insurance
            • Health savings account
            • Life insurance
            • Paid time off
            • Paid training
            • Vision insuranceSchedule:
              • 8 hour shift
              • Monday to FridaySupplemental Pay:
                • Bonus pay
                • Commission pay
                • Signing bonusCOVID-19 considerations:We use the following to maintain good hygiene:1. Hand sanitizing stations2. Customer service employees have plexiglass barriers between them and our customers3. We use masks whenever another employee or vendor requests it4. We use GermblastApplication Question(s):
                  • Do you have previous telecommunications experience?Education:
                    • High school or equivalent (Required)Work Location:
                      • One locationWork Remotely:
                        • NoWork Location: One location

Keywords: Big Bend Telephone, Midland , Commercial Sales Associate, Sales , Fort Stockton, Texas

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